Privacy policy

Privacy Policy

Last Updated: October 29, 2026

Roastnookoo, operated by MEDERO SUSHI LLC ("we," "us," or "our"), respects the privacy of our customers.

This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when customers visit https://roastnookoo.com, make purchases, or contact our customer support team.

1. Information We Collect

Depending on your interactions with our website, we may collect:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Order Information

  • Products purchased

  • Order history

  • Transaction records

  • Shipping and delivery status

  • Return and refund requests

Payment Information

Payments are processed through payment service providers. We may receive limited transaction details necessary for order management and customer support.

Technical Information

  • IP address

  • Browser and device information

  • Website activity

  • Cookies and similar technologies

Customer Communications

  • Support requests

  • Feedback

  • Order-related correspondence

2. How We Use Personal Information

We may use information to:

  • Process and fulfill orders.

  • Arrange shipping and delivery.

  • Provide customer service.

  • Process returns and refunds.

  • Send transactional communications.

  • Maintain website security.

  • Detect and prevent fraud.

  • Improve website functionality.

  • Comply with legal obligations.

  • Provide marketing communications where permitted.

3. Information Sharing

We may disclose information to service providers involved in business operations, including:

  • Ecommerce hosting providers.

  • Payment processors.

  • Shipping and fulfillment partners.

  • Customer support providers.

  • Analytics and website security providers.

  • Advertising partners where applicable.

  • Authorities when disclosure is legally required.

We do not sell personal information for monetary compensation.

Certain advertising or analytics activities may qualify as a sale, sharing, or targeted advertising under applicable privacy laws. Where required, appropriate notices and opt-out mechanisms will be provided.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for essential functions, shopping cart features, checkout, analytics, and advertising where enabled.

Customers may manage certain cookie settings through their browsers or available website privacy controls.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic storage or transmission method is completely secure.

6. Data Retention

We retain personal information only as long as reasonably necessary for order fulfillment, customer service, legal compliance, dispute resolution, and legitimate business recordkeeping.

7. Your Privacy Rights

Depending on applicable law, customers may have rights to:

  • Request access to personal information.

  • Correct inaccurate information.

  • Request deletion of eligible information.

  • Opt out of certain marketing communications.

  • Opt out of qualifying sales, sharing, or targeted advertising.

  • Exercise other legally available privacy rights.

To submit a privacy request, contact service@mallvic.com.

We may verify your identity before processing certain requests.

We will not unlawfully discriminate against customers for exercising their privacy rights.

8. Marketing Communications

Customers may unsubscribe from promotional emails through the unsubscribe link or by contacting customer support.

Necessary transactional emails may continue.

9. Children's Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If such information is identified, we will take appropriate action as required by law.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for privacy practices outside our control.

11. International Processing

Personal information may be processed by service providers in locations outside your state or country, subject to applicable legal requirements.

12. Policy Updates

We may revise this Privacy Policy to reflect changes in our operations, services, or legal obligations.

The latest version will be available on our website.

13. Contact Information

Store Name: Roastnookoo
Legal Business Name: MEDERO SUSHI LLC

Business Address:
5593 W Pico Blvd
Los Angeles, CA 90019
United States

Privacy Contact Email: service@mallvic.com
Phone: +1 (226) 493-1029
Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time
Website: https://roastnookoo.com