Shipping Policy

Last Updated: October 29, 2026

Thank you for shopping at Roastnookoo. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Destinations

We offer standard shipping to eligible addresses within the United States.

Shipping availability is confirmed during checkout.

2. Order Processing Time

Orders are normally processed within 3 business days after payment confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Processing time does not include shipping transit time.

3. Estimated Delivery Time

Our estimated shipping transit time is 20–30 business days after dispatch.

The estimated total time from order confirmation to delivery is approximately 23–33 business days, including processing and shipping transit.

These delivery times are estimates and are not guaranteed.

4. Shipping Fees

Roastnookoo offers free standard shipping on eligible orders within the United States.

No minimum order amount is required.

Any applicable taxes or other charges will be displayed at checkout.

5. Order Confirmation and Tracking

After placing an order, customers receive an order confirmation email.

Once the order has shipped, tracking details will be provided when available.

Tracking updates may take additional time to appear.

6. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

If you need to correct your delivery address, contact service@mallvic.com as soon as possible.

Address changes cannot always be accommodated after fulfillment begins.

7. Delivery Delays

Delivery may be affected by holidays, severe weather, transportation disruptions, destination restrictions, or other circumstances outside our reasonable control.

If your order is significantly delayed, please contact our customer service team.

8. Missing, Damaged, or Incorrect Orders

If your shipment is missing, damaged, or contains an incorrect product, please contact us promptly.

We will review the issue and provide an appropriate remedy in accordance with applicable law.

9. Contact Information

Store Name: Roastnookoo
Legal Business Name: MEDERO SUSHI LLC

Business Address:
5593 W Pico Blvd
Los Angeles, CA 90019
United States

Email: service@mallvic.com
Phone: +1 (226) 493-1029
Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time
Website: https://roastnookoo.com